Privacy Policy

Last Updated: July 26, 2026

At Martmallow ("we," "our," or "us"), operated by Capital Crew LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit martmallow.com, make a purchase, or otherwise interact with our services.

1. Business Information

Business Name: Capital Crew LLC

Store Name: Martmallow

Website: martmallow.com

Business Address:

1001 S Main St

Kalispell, MT 59901

United States

Email: support@martmallow.com

Phone: +1 (406) 434-1996

2. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

Order Information

• Products purchased
• Order history
• Shipping preferences
• Order value
• Transaction details

Device Information

We automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages viewed
• Referral source
• Website interactions

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Verify and complete payment transactions.
• Arrange shipping and delivery.
• Provide customer support.
• Respond to inquiries.
• Improve our website and shopping experience.
• Detect fraud and unauthorized activity.
• Comply with legal obligations.
• Send order confirmations, shipping updates, and service-related communications.

If you subscribe to our marketing communications, we may also send promotional emails. You may unsubscribe at any time by using the unsubscribe link included in our emails.

4. Cookies and Tracking Technologies

Martmallow uses cookies and similar technologies to:

• Keep your shopping cart active.
• Remember your preferences.
• Improve website functionality.
• Analyze website traffic.
• Measure advertising performance.
• Personalize your shopping experience.

You can disable cookies through your browser settings, although doing so may affect certain website features.

5. Analytics and Advertising

We may use trusted third-party tools such as:

• Google Analytics
• Google Ads
• Meta (Facebook) Pixel
• Shopify Analytics

These services help us understand website performance, customer behavior, and advertising effectiveness. These providers may collect information about your browsing activity in accordance with their own privacy policies.

6. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment partners
• Customer support providers
• Fraud prevention services
• Marketing platforms
• Website hosting providers

These third parties are authorized to use your information only as necessary to provide services on our behalf.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions.
• Provide customer service.
• Meet legal and tax obligations.
• Resolve disputes.
• Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your personal information.
• Restrict certain processing activities.
• Object to certain uses of your information.
• Request a copy of your data where applicable.

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Martmallow is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that such information has been collected, we will take reasonable steps to delete it promptly.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Capital Crew LLC

1001 S Main St

Kalispell, MT 59901

United States

Email: support@martmallow.com

Phone: +1 (406) 434-1996

We will make reasonable efforts to respond to privacy-related inquiries promptly.