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Description
• 🏆Food Level Stainless Steel: The heavy duty Hotec kitchen tongs built with 1MM THICKED stainless steel, sturdy, heat resistance, anti-rust, anti-corrosion, light weight, easy to handle, like new forever. This tongs for cooking comes with a set of 2, standard 9" cooking tongs and large sized 12" BBQ grill tongs. Food safe, Carbonfree Certified👌
• ✅ Durable Spring Structure for Long-Lasting Use: Built to outlast the rest with Hotec Tongs STRONG SPRING STRUCTURE! Engineered for 2.5x the industry’s average longevity. This kitchen tongs set has locking mechanism, pull the ring for lock and push for unlock, super easy operation. Hang them with the hanging loop after use or put in the drawer by pulling the ring to lock it, space saving.
• 💪Ergonomic Handle Design & Heat Resistant 🔥: Crafted with a seamless one-piece structure (no crevices to trap gunk!), this tong pairs a silicone-cushioned handle with a built-in thumb rest—locking in a secure, fatigue-free grip for total control. Its metal head boasts superior heat resistance, while the gapless build rinses clean in seconds (dishwasher-safe, too!), saving you time on cleanup.🧼
• 🛡️Engineering for Safety: Protected & Stable Grip: Our reimagined handle design features a refined contour that shields hands from sharp edges during use. It offers steady, precise control—eliminating wobble and the risk of accidental burns. From tiny beans to massive steak cuts—this tong handles it all with ease, no slips or fumbles.
• 🌟Multiple Applications for Every Occasion: Basic kitchen utensil, perfect for indoor or outdoor use, great for daily kitchen tasks like tossing fresh salads, serving pasta, or portioning side dishes, plus it’s a griller’s best friend for grilling corn, flipping burgers/fish, cutting roast meat. Whether you’re hosting a backyard BBQ, prepping weeknight dinners, or catering a casual picnic, this versatile tong does it all!
Shipping
Shipping Policy
Last Updated: July 26, 2026
At Martmallow, operated by Capital Crew LLC, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping process.
Shipping Destination
We currently ship only within the United States. At this time, we do not offer international shipping.
Order Processing Time
All orders are processed after payment has been successfully verified.
Our estimated processing times are:
- Economy Shipping: 4–6 business days
- Standard Shipping: 3–4 business days
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Rates
We offer the following shipping options:
| Shipping Method | Processing Time | Estimated Delivery | Cost |
|---|---|---|---|
| Economy Shipping | 4–6 business days | 2–5 business days | $5.99 |
| Standard Shipping | 3–4 business days | 2–5 business days | $9.99 |
Estimated delivery times begin once your order has been shipped.
Order Confirmation
After placing your order, you will receive an order confirmation email. Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- High shipping volumes
- Carrier service disruptions
- Holidays
- Natural disasters
- Incorrect or incomplete shipping information provided by the customer
Delivery dates are estimates and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, your shipment may be delayed, returned, or undeliverable. Any additional shipping charges resulting from an incorrect address may be the customer's responsibility.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it is shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us promptly at support@martmallow.com.
To help us investigate the issue, please include:
- Your order number
- A description of the issue
- Photos of any damaged items or packaging (if applicable)
We will work with the shipping carrier to resolve the matter as quickly as possible and determine the appropriate resolution, which may include a replacement, refund, or other remedy where applicable.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on inventory availability or warehouse location. You will receive tracking information for each shipment if this occurs.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on size, weight, or applicable regulations. If a shipping restriction affects your order, we will contact you to discuss available options.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us within 12 hours of placing your order.
Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Capital Crew LLC
1001 S Main St
Kalispell, MT 59901
United States
Email: support@martmallow.com
Phone: +1 (406) 434-1996
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