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Description
• 【Removable Wooden Handle】Our grill baskets feature removable beech wood handles that are not only visually appealing but also offer excellent grip and superior heat insulation. The handles are secured to the grill baskets with threaded connections, and the attachment points are specially reinforced to ensure stability and reliability.
• 【Innovative Nesting Design】To make carrying on the go or storage at home more convenient, our grill baskets feature an innovative nesting design. When not in use, you can place the removable handles and accessories into the smaller basket, then tuck the smaller basket into the larger one. This saves valuable space in your bag, car trunk, or kitchen cabinet, making our grill baskets especially ideal for outdoor gatherings or camping trips.
• 【304 Stainless Steel】Apart from the wooden handles, our grill baskets are made entirely of food-grade 304 stainless steel. The gauge of the wire mesh and the thickness of the front and back cover plates far exceed those of standard products, and these components all receive a mirror polish finish. We strive to make our products as durable and easy to clean as possible, delivering the best user experience. Most importantly, we're dedicated to safeguarding the health and safety of you, your friends, and your family.
• 【BBQ Must-Have】Whether it's a family gathering in the backyard or a camping adventure with friends, our grill baskets are the grilling partners you can't do without. These grill baskets let you easily whip up everything from fresh veggies to small seafood like shrimp and juicy chunks of meat. The clever design and excellent craftsmanship not only make grilling simple but also turn it into a pleasure. Show your friends and family the flair of a grill master!
• 【Ideal BBQ Gift】Crafted with exceptional design and quality, our grill basket set also boasts stunning packaging. It's our wish that it's not only seen as a useful BBQ tool but also brings a smile to users right from the get-go. Whether it's for a friend, your significant other, or your dad who's a BBQ enthusiast, this considerate and handy gift is bound to be a hit.
Shipping
Shipping Policy
Last Updated: July 26, 2026
At Martmallow, operated by Capital Crew LLC, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping process.
Shipping Destination
We currently ship only within the United States. At this time, we do not offer international shipping.
Order Processing Time
All orders are processed after payment has been successfully verified.
Our estimated processing times are:
- Economy Shipping: 4–6 business days
- Standard Shipping: 3–4 business days
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Rates
We offer the following shipping options:
| Shipping Method | Processing Time | Estimated Delivery | Cost |
|---|---|---|---|
| Economy Shipping | 4–6 business days | 2–5 business days | $5.99 |
| Standard Shipping | 3–4 business days | 2–5 business days | $9.99 |
Estimated delivery times begin once your order has been shipped.
Order Confirmation
After placing your order, you will receive an order confirmation email. Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- High shipping volumes
- Carrier service disruptions
- Holidays
- Natural disasters
- Incorrect or incomplete shipping information provided by the customer
Delivery dates are estimates and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, your shipment may be delayed, returned, or undeliverable. Any additional shipping charges resulting from an incorrect address may be the customer's responsibility.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it is shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us promptly at support@martmallow.com.
To help us investigate the issue, please include:
- Your order number
- A description of the issue
- Photos of any damaged items or packaging (if applicable)
We will work with the shipping carrier to resolve the matter as quickly as possible and determine the appropriate resolution, which may include a replacement, refund, or other remedy where applicable.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on inventory availability or warehouse location. You will receive tracking information for each shipment if this occurs.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on size, weight, or applicable regulations. If a shipping restriction affects your order, we will contact you to discuss available options.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us within 12 hours of placing your order.
Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Capital Crew LLC
1001 S Main St
Kalispell, MT 59901
United States
Email: support@martmallow.com
Phone: +1 (406) 434-1996
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